Privacy Policy
At Selestia, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.
Information We Collect:
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Non-Personal Information: We may also collect non-personal data, including your IP address, browser type, and browsing behavior on our website, to improve our services.
- Cookies: We use cookies to enhance your browsing experience, track website usage, and remember your preferences. You can disable cookies in your browser settings, but this may affect certain website functionalities.
How We Use Your Information:
- To process and fulfill orders, including payments, shipping, and order confirmations.
- To communicate with you about promotions, updates, or customer service inquiries.
- To improve our website, personalize your experience, and analyze customer preferences.
- To comply with legal obligations or resolve disputes, if necessary.
How We Protect Your Information
We take appropriate security measures to safeguard your personal data from unauthorized access, disclosure, or misuse. However, no data transmission or storage system is 100% secure, and we encourage you to take precautions when sharing sensitive information online.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (e.g., payment processors, shipping companies) who assist in delivering our services. These providers are obligated to keep your information secure and use it only for the intended purposes.
Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your data, subject to legal and business obligations.
- Opt out of marketing communications by following the instructions in our emails or contacting us directly.
Third-Party Links
Our website may contain links to external websites. Selestia is not responsible for the privacy practices or content of these sites, and we encourage you to review their policies before sharing your information.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated effective date.
Contact Us:
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email:hello@selestiabags.com
Phone Number: +1 (236) 360-5262
